We are StandArt Caravans
Company Name: StandArt Caravans LTD
Registered Address: 44 Fenton Road, Grays, RM16 6EP, Essex UK
VAT Reg Number: GB 470 3528 01
Company Reg Number: 15244367
Contact Email: [email protected]
Live Chat / Customer Service: +44 7572 877129
By using our website and services, you agree to this Privacy Policy.
We collect different types of personal information, including:
- Basic Details: Name, email, phone number, and address
- Purchase Information: Orders, deposits, and payments (we do not store card details)
- Service Requests: Information related to servicing, repairs, and warranties
- Marketing Preferences: Your choices about receiving promotional updates
- Website Usage Data: Cookies, browsing behavior, and preferences
We only collect data that is necessary to provide you with the best experience.
We receive your personal data when:
- You purchase a caravan or service from us
- You fill out a form on our website
- You subscribe to our newsletter or promotional offers
- You contact our support team
- You interact with us on social media
- You enter a competition or prize draw
Your information is collected with your consent and used responsibly.
We use your data to:
- Process your orders and provide after-sales support
- Keep you informed about servicing, warranties, and recalls
- Respond to your queries and provide customer support
- Send updates and promotions (only if you opt-in)
- Improve our products and services based on customer feedback
- Comply with legal and regulatory requirements
We do not use automated decision-making or profiling.
We never sell or rent your personal information. However, we may share your data with:
- Manufacturers and service providers (e.g., warranty registration, servicing, repairs)
- Couriers and delivery partners (if we need to send products or parts)
- Finance providers (if you apply for financing)
- Legal and regulatory authorities (only if required by law)
We only work with trusted partners who follow strict data protection policies.
Your data security is our top priority. We use:
🔒 SSL encryption to protect sensitive information
📁 Secure databases for storing personal details
🚫 No credit card storage – payments are processed securely
📞 No call recordings of payment details for extra protection
While we take strong security measures, no online data transmission is 100% secure, so please be cautious when sharing personal details online.
You have full control over your personal information. You can:
- Request a copy of the data we hold about you
- Update your details if they are incorrect
- Opt-out of marketing emails at any time
- Ask us to delete your data if it's no longer needed
- Raise a complaint with the UK Information Commissioner’s Office (ICO) if you have concerns
To make any requests, simply email us at [email protected].
We only keep your personal data for as long as necessary. Some data may be kept longer if required by law (e.g., tax records). Once data is no longer needed, we securely delete it.
Like most websites, we use cookies to improve your experience. Cookies help us:
- Recognize you when you return to our site
- Understand how visitors use our website
- Improve our content and offers
You can disable cookies in your browser settings. For full details, see our [Cookie Policy].
Most of our data is stored within the UK & EU. If your data is transferred outside these areas, we ensure it is protected by strict security measures and legal safeguards.
We do not knowingly collect data from individuals under 16 years old without parental consent. If you believe we have collected data from a child, please contact us to have it removed.
We review and update this policy regularly to reflect changes in laws and services.
Last Updated: 20.03.2025
If you have any questions, feel free to contact us at [email protected].
