CONTACT

Get in Touch – Caravan & Motorhome Awning Experts

Get in touch with our experts for professional fitment advice and honest, impartial advice on your next awning purchase. 

OUR LINES ARE OPEN 7 DAYS/ WEEK. NO CHATBOTS OR AI FILTERING.
Expert support from real Awning Experts  when you need it.

PUT OUR TOP RATED CUSTOMER SUPPORT TEAM TO THE TEST.

CONTACT US VIA EMAIL ON

hello@standartcaravans.com

GET IN TOUCH ON WHAT'S APP

Live Chat Open 24/7

Quick Enquiry Form



    FIND US

    Registered Business Address & Dispatch Warehouse:
    44 Fenton Road

    Grays, Essex
    RM16 6EP

    United Kingdom

    Workshop:
    Brookside Farm, Curtis Mill Lane 
    Romford, Navestock 
    RM4 1HS

    BUSINESS HOURS

    • Customer Support – Open 24hours/day – 7 days per week. 
    • Website Live Chat –  Available 24/7. We typically reply within a few minutes during normal working hours.
    • What’s App Customer Service – Available 24/7. We typically reply within a few minutes, however please note during peak season it may take slightly longer for us to get back to you. 
    • Telephone Support: Monday–Saturday, 7:00am–10:00pm
    • In person / Collection Orders – Monday – Sunday (9am – 9pm)  and strictly by appointment.

    Frequently Asked Questions

    Simple answer is No.

    Unlike many of our competitors, we focus on large variety of stock, available for immediate delivery or pickup, instead of flashy showroom with loads of display models. 

    We aim to offer a highly effective customer service solution and we believe that speaking to a real human is always better, than hanging around Automated telephone messages and generic AI responses. A mobile phone provides our Experts with the flexibility of answering customers, whilst they are on the go, packing orders or answering enquiries on live chat.
    Most in-stock awnings are dispatched on the same working day with 24 hour delivery as standard.
    Pre-order and Backorder items have Estimated delivery dates, which are visible on the individual listings.
    Yes — We offer a part-exchange service on most brand new awnings, offering you a quick and hassle free upgrade, without all the troubles of selling your old awning. Just fill in our Part Exchange Enquiry Form and we will get back to you as soon as we can. 
    We always recommend that you contact us to confirm your caravan A-measurement, before placing an order. This will automatically apply our 100% Fitment Guarantee to your awning purchase, meaning in case it does not fit, we will replace it free of charge. 
    We aim to answer phone calls and WhatsApp messages immediately during opening hours.
     We aim to respond to most  emails and the contact form enquiries within one working day.
    Sharing your love and passion for camping and caravanning, we are proud to be one of the leading retailers and authorised dealers for one of the top UK awning brands including:
    Camptech, Dorema, StarCamp, Westfield, Sunncamp, Fiamma and Miriad Quest Leisure.

    Our excellent relationship with these brand and large stock portfolio we have in stock, ensures we can keep competitive pricing and one offer one of the best deals on top awning brands. 

    Yes…We would like to think so!

    Unlike many other retailers, who rely on drop shipping orders, we actually hold a large portfolio of full and porch caravan awnings, motorhome and drive-away awnings, allowing us to offer a huge variety of models in stock, available even when other retailers are out of stock. 

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